Moderator of the conference is Jari Herrgård.

9–10

Registration and coffee. Coffee sponsored by Delingua.

10–11

Siamäk Naghian: The importance of learning the language

11–12

Eeva Öörni: Clear language and good customer experience:  make a difference with accessibility

12–13

Lunch. Lunch sponsored by Lingsoft.

13–14

Panel discussion: Customer’s accessibility needs (Kirsi Aantaa, Gofore; Eini Perkko, Finnish Immigration Service; Sami Virtanen, Avaava and Maija Luotonen, Kela)

14–15

Virve Tossavainen and Maria Leinonen: Subtitling of TV broadcasts: cooperation between language expert and language technology

15–15:30

Coffee break. Coffee sponsored by Youpret.

15:30–16:30

Josef Kubovsky: Unlocking Business Opportunities: Accessibility, Language Services & New Technologies

16:30–17:30

Marko Vuoriheimo: Know me, understand me

17:30-18:00

Bubbly and networking! Bubbly sponsored by NTIF

18:00 ->

Dinner: Kitchen & Table at Clarion